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Tangible Goods

A tangible goods website is one that offers physical or tangible products for purchase by customers in exchange for payment. Tangible goods website composition generally includes a frontend website, a shopping cart solution, a customer payment form, and an order fulfillment solution. Other tangible goods websites offer a single product that is available for purchase and simply consist of an offer page, a customer purchase form, and an order fulfillment solution. Customers that purchase products from a tangible goods website expect to receive products via mail.

To start accepting payments from your customers, ask yourself the integration questions below.

Are your pricing options set correctly?

Customer pricing options are the individual and specific payment details, including price and product description, offered to your customers from the customer payment form. You can create and modify the customer pricing options on your account from within the CCBill Admin Portal.

Are your customer payment forms set correctly?

You can create and modify the customer payment forms on your account from within the CCBill Admin Portal.

Is your account configured properly for order fulfillment?

Most tangible goods websites deliver purchased products to customers via a custom order fulfillment solution. Such solutions need to be updated immediately following a customer purchase to ensure products are delivered efficiently. Websites that collect and store both product and customer data prior to customer purchases being completed require data to be tracked through the payment system back to the originating website for order fulfillment.

Does your website need to be updated immediately following each customer transaction?

The Background Post is a feature of our customer payment form system that allows variable information to be sent through the payment form back to your website. The Background Post is a separate data push containing customer data that is not transparent to customer traffic. By configuring and using the Background Post you will ensure that your website's customer data is updated in real time following each customer transaction.

For assistance with configuring and using the Background Post, please take a look at our video demonstration.

NOTE: The Background Post function requires you to develop software on your website designed to capture and store customer data immediately following each customer transaction.

Do you need to regularly collect customer transaction data?

The Data Link Extract System helps you by letting you access customer information such as cancel dates, recurring billing dates, subscription status, subscription model and more. You can use this information to manage your members during the life of the subscription purchased.