Client Support

CCBill Merchant Support Center - Manuals and Guides

CCBill creates and maintains several Manuals, User's Guides, and Quick Start Guides that are intended to help you with setting up aspects of the CCBill service. Manuals and Guides differ from help in that they attempt to explain full services and/or products instead of simply walking you through a specific task.

Merchant Manuals and Guides

Webhooks User Guide Webhooks is a more robust and updated version of our Background Post system.
Background Post User's Guide Advanced Feature: The Background Post allows Merchants to pre-fill consumer information and send variables to CCBill through the Sign Up Form.

Data Link Extract System

Advanced Feature: Details the use of the Data Link Extract system which allows Merchants to access raw transaction data from CCBill's database using CGI scripts.

Dynamic Pricing

Advanced Feature: Documentation pertaining to the use of Dynamic Pricing.
JPost Local Advanced Feature: This document outlines the JPost Local system and its interaction with the User Management System.
Subscription Management (CGI) User Guide Advanced Feature: Discusses using API used to manage consumer subscriptions.
Subscription Management System Addendum: Cancel Subscription Advanced Feature: Document discusses additional functionality added to the SMS system used to cancel subscriptions.
Subscription Management System Addendum Tangibles Advanced Feature: Document discusses additional functionality added to the SMS system used to create subscriptions for Tangible items.
Merchant Driven Settlement Addendum to Subscription Management System(CGI) Advanced Feature: An addendum to the Subscription Management document above that details the Merchant Driven Settlement feature.
Managing Multiple Products Advanced Feature: Managing multiple products including Pay Per View and Video on Demand.
Subscription Upgrade System Advanced Feature: Subscription Upgrade enables CCBill Merchants to upgrade a consumer subscription from one subscription type to another. This manual describes the process.
Dynamic Upgrades Addendum to Subscription Upgrade System Advanced Feature: Addendum to the Subscription Upgrade System document above, detailing the Dynamic Upgrades feature.
One-Click Upgrades Addendum to Subscription Upgrade System Advanced Feature: Addendum to the Subscription Upgrade System document above, detailing the One-Click Upgrades feature.
Traffic Manager: SegPay Integration Setup guide for integrating SegPay as a payment processor within CCBill Traffic Manager.
Traffic Manager: Epoch Cascade Integration Setup guide for integrating Epoch as a payment processor within CCBill Traffic Manager.
Traffic Manager Quick Start Guide Quick Start Guide to setting up basic configurations in CCBill Traffic Manager.
Traffic Manager: User's Guide Advanced setup guide and user's manual for Traffic Manager.
CCBill Custom Forms Guide A Guide to Creating Custom Payment Pages for your account. This guide outlines the process of requesting and submitting custom forms for your account.
Using Google™ Analytics with CCBill This document discusses how to use add your Google™ Analytics tracking code to your CCBill forms in the CCBill Admin Portal.

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