CCBill is the payment processor for your subscription. We do not own or operate the Web site you are referring to. CCBill’s Terms and Conditions state that we bill only for your ability to access the site. Because CCBill does not produce the content posted on the site we are unable to authorize a refund or guarantee your satisfaction with the content. 

A copy of CCBill's Terms and Conditions is posted on the purchase page of the Web site you subscribed to. This page is also available on CCBill's Web site.