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CCBill Consumer Knowledge Base .: Subscription Management .: How can I reinsate my subscription?

How can I reinsate my subscription?

If your subscription has expired due to a failure to rebill for whatever reason, CCBill will send you a reactivation link to the email address that was used upon sign-up. You may follow the link in this email to reactivate your failed subscription by updating the necessary payment information.

In some instances, CCBill is able to reinstate a recently canceled subscription if you have changed your mind and would like the membership to continue. Please contact a consumer support representative immediately.

CCBill will be unable to reactivate a canceled subscription if too much time has elapsed. If this is the case, please follow the original "join" instructions on the CCBill.com Web site.


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