There are several reasons why a subscription may fail to rebill:
- There are insufficient funds in the account.
- Our system was unable to locate the account.
- The bank or credit card company has declined the rebill attempt.
Your subscription has been cancelled and no further rebill attempts will be made.
In the event that a failed rebill occurs, CCBill will automatically send a reactivation link to the email address you have placed on file. You may follow the instructions in that link to reactivate and continue your membership.