A request must be placed through Client Support to have our accounting department place a stop request on a wire payout sent from CCBill.
A recall of the Wire can then be placed after a minimum of five days following the date the wire was transmitted Recalls on Domestic wires can take up to a week or more. Recalls of International Wires can take in excess of a month.
**Please note: Once a recall has been placed, it is the decision of the receiving bank whether or not to send the funds back to CCBill.
All returned funds are reconciled back into the client account and sent back out on the following billing cycle. A special wire will not be sent separate from the normal billing cycle.