|CCBILL EU||Copyright © 2011 CCBILL EU, LTD.|
Client Acceptable Use Policy
All clients of CCBill EU, LLC agree to abide by the following policies. CCBill EU reserves the right to change and update these policies as it sees necessary.
The primary purpose of CCBill EU, LLC is to facilitate and manage access to clients’ venues for consumers. It is CCBill EU’s intention to accept payment from customers for access to clients’ sites or services with minimal or no interference from us. However, many of the individual credit card associations have specific guidelines for use. In addition, many Service Providers also have specific guidelines pertaining to general use of the Internet. As the Internet expands, it is increasingly common for an Internet Service Provider, such as CCBill EU, to be blocked from use of another organization's systems due to violations of that system's AUP. Because CCBill EU runs multi-user systems, client actions can have a severe impact on other clients' ability to use the system(s). This is unfair to all CCBill EU users. To this end, CCBill EU has developed these Acceptable Use Policies. They are intended to inform the client of what CCBill EU considers to be acceptable conduct in relation to the Internet, and of what actions we may take, with or without notice, in the event that CCBill EU becomes aware of inappropriate use of its service. This AUP will be used to help CCBill EU’s system administrators deal with complaints from users of CCBill EU or other Internet-connected systems, and to determine when action should be taken. It is expected that the client will follow the policies set forth herein. These policies are drawn from applicable law and generally accepted standards of Internet conduct, and are intended to ensure protection of CCBill EU’s technical resources, ability to continue to provide high quality service to the client, and protect CCBill EU’s reputation as a service provider.
ACCESS TO CCBILL EU’S SERVICE IS PROVIDED SUBJECT TO THE FOLLOWING:
The client is responsible for all use of their account(s) and confidentiality of password(s), including choosing safe passwords and ensuring file protections are set correctly. CCBill EU will suspend or change access to your CCBill EU client account(s) immediately upon notification by you that your password has been lost, stolen or otherwise compromised. CCBill EU is not liable for any usage and or charges prior to CCBill EU making the necessary account alteration. Electronic mail on this system is as private as CCBill EU can make it. The client is reminded that no computer network can ever be considered completely safe from intrusion. E-mail may pass through many computer systems, and should not be considered a secure means of communication unless encrypted – and even encrypted information is only as secure as the encryption method utilized.
Non-Transferability of Account
The right to use CCBill EU’s Internet service is not transferable. Use of CCBill EU’s accounts is expressly limited to the individual or business whose name appears on the contract.
The following types of conduct are grounds for immediate suspension of service pending investigation by CCBill EU and may result in termination of any and all accounts held by the individual, corporation, or website associated with these violations.
You will also be held responsible for the actions of your business relationships (Referrers, Associates, etc.) that impact CCBill EU. Your cooperation is necessary to insure that those involved in these relationships comply with CCBill EU’s AUP and those of CCBill EU’s providers. If they violate any of the following policies, CCBill EU expects you to make certain that they immediately cease the non-compliant action or that you discontinue your association with them. Continuing violations by your business relationships may result in CCBill EU at its discretion having to terminate payment to your business relationships or CCBill EU’s agreement with you.
1. Spamming or Harassment
2. Network Unfriendly or Illegal Activity
3. Violation of CCBill EU Policy
NOTE: Previously accepted "Celebrity sites" must either follow an acceptable "news" format, such as "movie review", e-magazine, or tabloid formats, or you must have and produce upon our request written documentation of your right to use the material on your website. That documentation must be: (1) a license of the rights; (2) consent from the rights holder or their agent; or (3) a written statement from your attorney explaining your claim to have a lawful right, or a legal defense, to display the material. CCBill EU may at its sole discretion accept or reject your site.
4. CCBill EU’s Right to Cancel
In the event client’s account is suspended for unacceptable conduct or suspicion of fraud, all rebilling members may be cancelled and all monies held for a period of six months to one year. In addition, CCBill EU reserves the right, where feasible, to implement technical mechanisms, which prevent the occurrences listed above. Furthermore, CCBill EU is under no obligation to notify client of its actions.
CCBill EU may deactivate CCBill EU accounts or sub accounts that have not processed any transactions within a 90-day period or the CCBill EU join page is not viewable from the home URL of the venue. Accounts are deactivated in order to minimize the unnecessary operational cost associated with maintaining them in the system.
Compliance with Rules of Other Networks
Any access to other networks connected to CCBill EU’s Internet service must comply with the rules for that network as well as with CCBill EU’s rules.
CCBill EU reserves the right without your permission to monitor any and all communications through or with its facilities as well as all Client’s sites for compliance with this AUP and CCBill EU’s Terms and Conditions. CCBill EU may also be required to provide access to Client’s websites to representatives of the card associations and/or their acquiring members for monitoring for compliance with their operating rules. Client agrees that CCBill EU is not considered a secure communications medium for the purposes of the Electronic Communications Privacy Act, and that no expectation of privacy is afforded. It may become necessary for CCBill EU’s employees to examine system accounting logs and other records to determine if privacy violations or other network unfriendly activities have occurred.
Cooperation with Authorities
CCBill EU reserves the right to cooperate with law enforcement and other authorities in investigating claims of illegal activity including, but not limited to, illegal transfer or availability of copyrighted material, trademarks, child pornography, postings or E-mail containing threats of violence or other illegal activity.
Confidentiality of Personal Subscriber Information
CCBill EU will not release any client or customer personal subscriber information, nor client or customer billing information, to any third party except upon presentation of a valid court order, or request to which CCBill EU is legally required to respond to. Client agrees that CCBill EU’s judgment as to the validity of any court order, subpoena, or request shall be considered proper and final.
CCBill EU’s Right to Modify These Acceptable Use Policies
CCBill EU may modify these Acceptable Use Policies on its website in any way, at any time. It is your responsibility to review the AUP on the website on a regular basis to ensure compliance with the latest version of this AUP. Your use of CCBill EU’s services after such changes have been posted shall constitute your acceptance of the modifications to these policies. We hope the AUP is helpful in clarifying the obligations of Internet users, including CCBill EU and its clients, as responsible members of the Internet. Any complaints about a client's violation of the AUP should be sent to firstname.lastname@example.org.
|v.4; June, 2011|